We’re currently hiring on behalf of our partner - a fast-growing field and technical services provider in the B2B space, focused on vending, POS systems, and coin-operated machine solutions. To support their continued expansion, they are seeking a Field Operations Manager based in Alexandria, Virginia , to oversee day-to-day field operations and lead a regional team.
This role is a great fit for someone with a strong background in B2B sales and services, particularly to street-level retail businesses. If you’re technically minded, skilled in inventory and operations management, and great at building trust with small business owners—this could be your next big opportunity.
What You’ll Be Doing:
Lead and manage a team of field service technicians and sales reps across the Virginia area
Oversee client services and support for existing business accounts
Recruit, train, and manage field staff while ensuring adherence to company procedures
Conduct location audits for service quality, stock/inventory, and marketing compliance
Collaborate with internal departments—sales, support, and collections—to boost operational efficiency
Build and maintain strong partnerships with local business owners and service partners
Track and improve KPIs, team performance, and customer satisfaction
Coordinate the installation, maintenance, and troubleshooting of product hardware and software
Analyze performance data and prepare regular reports for leadership
Answer and resolve escalated customer inquiries via phone and chat
Maintain detailed logs and updates within the company CRM
Manage warehouse stock control and purchasing
Requirements:
Valid driver’s license and access to a personal vehicle (work-related gas, tolls, and parking fully reimbursed)
Previous experience managing field service or technical teams
Experience working with street-level retail or service-based small businesses
Strong technical skills, especially with CRM tools and mobile-based applications
Bilingual in English and Spanish (required)
Why Join Our Partner's Team?
Casual, team-focused work environment
Thorough training on industry tools and systems
Growth-focused career development support
Competitive base salary plus bonus based on KPIs
Health Reimbursement Arrangement (HRA)
Full reimbursement for job-related travel expenses
Paid time off and flexible scheduling options
Please note: You may be asked to sign a confidentiality and non-disclosure agreement during the interview process in order to review product and commission details.
...Position Title: Electrical Specialist/Mechanic Pay Rate : $35.36 Category/Shift : Hourly Full-Time 3rd shift... ...repairs and work are preformed properly and entered into the maintenance software program. Plan and schedule maintenance work. Comply...
...the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an... ...contribute to the company's success. As a Supervising Mortgage Loan Officer within PNC's Mortgage organization, you could be based in the...
...Overview What Were Looking For As a Lab Manager at CyberPoint, you will oversee the daily operations of a diverse software development lab, ensuring systems, networks and assets are maintained at peak performance. You'll be the go-to resource for managing complex...
...opportunity for professional growth. Find your future with us. Boeing Commercial Airplanes (BCA) is seeking First-Line Manufacturing Managers (Level K) to join the Fuselage Assembly Center, based in Everett, WA. This position is available for 2nd or 3rd shift....
Cabin Attendant - Gulfstream 700 (Northern, CA)Location:CA, USFlexible Work Arrangement: OnsiteJob Category: Flight ServicesCareer... ...for the catering as well as various administrative and training functions while not flying.**Minimum Requirements**+ High school...